POLICY CONSOLE RELEASES 3.17 AND EARLIER
When you upload a large app to the Policy Console, you may see this error:
If you are using a console hosted by Blue Cedar, contact Support and ask them to increase this value for you.
For an on-premises console, you can fix this by increasing the value of "max_allowed_packet" in the MySQL configuration on the console virtual machine.
- Connect to your policy console virtual machine using ssh or putty.
Edit the mysql configuration file my.cnf.
Find the section labeled [mysqld], and change max_allowed_packet:
Save changes and exit vim.