Android: Collecting device logs

Solution

To collect logs from an Android device for Blue Cedar support to troubleshoot, follow these steps:

Download the Android SDK from http://developer.android.com/sdk/
Extract the adt-bundle file.
On the Android device from which you will extract logs, enable Developer mode by repeatedly tapping on the "Build Number" field in device settings > About.
Navigate to Settings > System > Developer Options and enable "USB Debugging."
Connect your device to your PC/Mac. Note: Windows may require specific device drivers.
Open a terminal (Mac, Linux) or a command prompt (Windows), and navigate to the SDK tool's "platform-tools" directory.
Execute the Android Debug Bridge tool with the logcat option and debug parameters, writing the data to a text file:

Mac:
./adb logcat "*:D" > adb_log.txt

Windows:
adb logcat "*:D" > C:\adb_log.txt
To clear the log:

./adb logcat -c
Reproduce the issue, and stop the logging process by using Ctrl-c in the shell/command prompt.
Locate the log file (adb_log.txt) and send to support.